FAQ

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How does Purchaser work?

A: Purchaser is a multi-vendor marketplace where sellers from Pakistan can register and sell their products online. Buyers can browse various categories, select products, and make purchases conveniently.

How can I become a seller on Purchaser?

A: To become a seller on Purchaser, simply sign up for an account, provide the necessary information about your business, and start listing your products for sale. Our team will review your application, and upon approval, you can begin selling.

What kind of products can I sell on Purchaser?

A: Purchaser welcomes a diverse range of products, including but not limited to electronics, Power Tools, industrial chemicals, Automotive parts, machinery, and more. However, we do have guidelines in place to ensure that all products meet quality standards and legal requirements.

Is it safe to shop on Purchaser?

A: Yes, shopping on Purchaser is safe and secure. We employ advanced encryption technology to protect your personal and financial information. Additionally, we verify sellers and monitor transactions to ensure a safe shopping experience.

How are payments processed on Purchaser?

A: Purchaser supports various payment methods, including credit/debit cards, bank transfers, and mobile wallets. Payments are processed securely through our platform, and we work with trusted payment gateways to facilitate seamless transactions.

What if I have an issue with my order?

A: If you encounter any issues with your order, such as receiving damaged or incorrect items, you can contact the seller directly through the Purchaser's messaging system. If the issue cannot be resolved, our customer support team is here to assist you in finding a solution.

Does the Purchaser offer buyer protection?

A: Yes, the Purchaser offers buyer protection to ensure your satisfaction with every purchase. If you are not satisfied with your order or if it does not meet the description provided by the seller, you may be eligible for a refund or exchange, subject to our terms and conditions.

How does shipping work on Purchaser?

A: Shipping policies may vary depending on the seller. Each seller sets their own shipping methods, rates, and delivery times. Before making a purchase, be sure to review the seller's shipping information provided on the product page.

Can I track my order on Purchaser?

A: Yes, once your order has been shipped, you will receive a tracking number from the seller. You can use this tracking number to monitor the status of your delivery directly on the Purchaser's website or through the designated courier service.

How can I contact the Purchaser for further assistance?

A: If you have any additional questions or need further assistance, you can reach out to Purchaser's customer support team through our contact page or email us at [email protected]. We are here to help you with any inquiries or concerns you may have.